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Knowledge Base
Find answers to common questions about POTAL, HS codes, tariffs, and trade compliance.
All (45)
HS Code (10)
FTA (5)
VAT (5)
API (5)
Pricing (5)
Troubleshooting (5)
Compliance (5)
General (5)
What is an HS Code?
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How many digits does an HS code have?
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How does POTAL classify products to HS codes?
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How accurate is POTAL's HS code classification?
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What is a tariff schedule?
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Can I validate an HS code?
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What is HS 2022?
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What happens if my HS code is wrong?
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Does POTAL support image-based classification?
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What are price break rules in HS classification?
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What is a Free Trade Agreement (FTA)?
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How does POTAL find FTA savings?
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What is Rules of Origin?
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What is a Certificate of Origin?
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How many FTAs does POTAL cover?
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What is VAT/GST?
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What is IOSS?
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What is de minimis?
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What is reverse charge VAT?
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Does POTAL handle product-specific VAT rates?
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How do I get an API key?
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What endpoints does POTAL offer?
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Is there a batch API?
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Are there SDKs available?
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What is the API rate limit?
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How much does POTAL cost?
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Is there a free plan?
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What happens if I exceed my plan limit?
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Do you offer annual billing?
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What payment methods do you accept?
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Why am I getting a 401 error?
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Why is my duty rate showing 0%?
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Why is classification returning low confidence?
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How do I handle currency conversion?
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What if my country isn't in the database?
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What is sanctions screening?
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What are AD/CVD duties?
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What is ICS2?
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What is Type 86 entry?
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Does POTAL check for dangerous goods?
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What is Total Landed Cost?
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How many countries does POTAL cover?
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How often is the data updated?
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Can I use POTAL for my Shopify store?
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Is POTAL GDPR compliant?
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